- Tips And Tricks
Customers can shift their telephones if they want to change their current premises /offices etc.
Customers can apply for the shifting of telephone to the concerned OSS (One Stop Shop)
The charges for shifting of telephone are Rs. 500 (excluding all taxes) irrespective of whether the telephone connection is shifted in the jurisdiction of the same exchange or to another exchange area within the same multi exchange area.
Customers can change their telephone numbers if they need to.
Customers can apply for the change of telephone number to the concerned OSS (One Stop Shop)
PTCL charges for change of telephone number is Rs. 500 (excluding all taxes). However a customer can get his telephone number changed subject to availability of spare number in the exchange and on clearance of dues against old number.
Customers can change the name/ ownership of their telephone numbers if they need so.
Customers can apply for the change of ownership to the concerned OSS (One Stop Shop)
Customers can get telephone restored within 59 days after clearing all outstanding dues. The outstanding dues to be cleared by the customer for restoration of telephone include the following:
If telephone connection is restored after 59 days, the following conditions will apply: